Refund Policy

Thank you for choosing Nexitap, a digital networking platform for sharing digital business cards. We are committed to providing you with high-quality services. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

Refunds may be offered under the following circumstances:

• If you experience technical issues that prevent you from accessing or using the platform’s features as intended.
• If you mistakenly purchase the wrong subscription plan and notify us within 7 days of the purchase.
• If Nexitap fails to deliver the service described at the time of purchase due to technical errors or faults on our end.

2. Non-Refundable Cases

Refunds will not be provided under the following conditions:

• Changing your mind after purchasing a subscription.
• Failure to cancel your subscription before the renewal date.
• Inappropriate use or violation of our Terms and Conditions resulting in the suspension or termination of your account.

3. Refund Request Process

If you believe you are eligible for a refund, please follow these steps:

• Contact our support team at support@nexitap.com within 7 days of your purchase.
• Include your account details, the reason for the refund request, and any supporting information or screenshots, if applicable.
• Our team will review your request and respond within 5-7 business days with the status of your refund.

4. Refund Method

If your refund is approved, we will process it via the original payment method. The refund may take up to 10 business days to reflect in your account, depending on your payment provider.

5. Modifications to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. The latest version will always be available on our website. By continuing to use Nexitap, you agree to the terms of the updated policy.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at support@nexitap.com.

Last Updated: 10/04/2024